Everything, answered.

Every plan (Core $19, Business $29, Team $49) starts with a 14-day free trial. You need a card to sign up — we don't charge you anything until day 14. Cancel any time during the trial and you won't be billed. Your price is then locked in for 3 years — any change after that comes with 90 days' notice.

Your data is encrypted in transit (TLS) and at rest (AES-256, same standard major banks use). We store everything in an Australian Supabase region. Row-level security means no other user can see your data — not even us in aggregate. You can export or delete everything in one click, any time.

Yes. Every plan is monthly — cancel any time from Settings → Subscription, and keep full access until the end of the billing period. One-click account deletion if you want to wipe everything and leave entirely.

GoldMate is built for AU sole traders, contractors, freelancers, and teams of any size. Tax estimates use current ATO brackets. BAS/GST calculations follow ATO quarterly periods. Invoices include your ABN automatically. If you're below the $75k GST threshold, the app tells you — it doesn't calculate GST you don't owe.

Yes. Export your transaction history as CSV from any accounting software (MYOB, Xero, QuickBooks, Wave — all support CSV export), drop it into the Import page, and GoldMate auto-categorises every row. For invoices, most apps can also export as CSV. Full switch takes about 10 minutes.

Bank CSV feeds work with every Australian bank today — ANZ, CBA, NAB, Westpac, Bendigo, Macquarie, ING, Suncorp, and smaller credit unions. Download your statement as CSV (every AU bank supports this), upload it in the Import page. Every transaction auto-categorised on the way in. We're also working on direct API feeds via Basiq for hands-free sync.

GoldMate is a progressive web app (PWA). Open the site on your phone, tap "Add to Home Screen" — it runs full-screen, works offline for viewing, and feels native. Native iOS/Android apps are on the roadmap but the PWA already does 95% of what you need on the go.

Golden & Co. is a Melbourne-based business building Australian-made finance tools. GoldMate is our flagship product. We're registered (ABN 67 154 348 185), based in Victoria, and build everything in-house — no offshoring, no data leaving Australia.

Three things. First, price — starting at $19/mo, locked in for 3 years, no sudden hikes. Second, AU focus — BAS worksheet, GST threshold alerts, EOFY Tax Pack, Medicare/NDIS reconciliation all built in. Third, Aurum AI reads your live numbers and answers in plain English — no generic advice, no accountant hold music.

Yes. Email support on every plan, usually replied within 24 hours on business days. Aurum AI is also available in-app for instant answers. We don't gate support behind premium tiers — if you're using the product, we want to help.